At Saini & Saini we recognise that, occasionally, everyone makes mistakes - this includes us. Although we always try to provide the kind of service our patients would like to receive, we appreciate that it is not always possible.
If you have a complaint or concern about the service you have received from the practitioners or any members of staff in this practice, please ask for a complaints form from reception and the operations manager will deal with this.
We will endeavour to resolve problems as soon as possible.
The practice supports 'Zero Tolerance' and any patient behaving in an inappropriate, abusive, violent or intimidating way towards practice staff, community staff or other patients, will be removed from the practice list. This removal will be effective immediately where a member of staff or patient has felt threatened.
You can reach us on:
Tel: (0121) 203 5030
Fax: (0121) 554 9126
Alternatively, please use our contact form.
Drs. M. Saini and J. Saini
Soho Health Centre
247-251 Soho Road,
Need to talk to the doctor?
Telephone triage now available every day from 08.00 until 10.00.
Needs a doctor out of hours?
All our patients can now access appointments to see a doctor outside normal surgery hours
Monday to Friday please call the following between 18:30 - 20:00
Broadway = 0121 250 6119
Stoney Lane = 07821355547
This service is also available weekends
Saturday between 09:00 - 13:00
Sunday 10:00 - 13:00