Patient Engagement Programme

 

 

In line with our vision, here at Dr Saini's Surgery, we are continually striving to ensure that the service you receive is the best one possible. There are many ways to have a say in the services this surgery and the NHS provide.  If you have a comment, a suggestion or a query you can:

  • Join our patient participation group
  • Leave comments via the NHS Choices Website 
  • Leave feedback using the Friends and Family Test
  • Email Mike Finnegan, Practice Manager, at mike.finnegan@nhs.net
  • Complete one of the many monthly surveys we will be putting up here.

 

 

 

What do you think of our website?

 

Can we improve our website? Please let us have your thoughts by completeing the short 5 minute survey by following the link.

 

WEBSITE SURVEY

 

 

What do you think of our service?

 

Have you seen one of our doctors lately, have you had contact with one of the other clinical/admin staff? How was your experience? Please let us have your thoughts by following the link below.

 

PATIENT SATISFACTION QUESTIONNAIRE

 

 

What do you think we could change?

 

NHS CHOICES

 

Come and take a look at what the other patients think of the service and offer your own opinions! Your feedback would be most appreciated. Just click on the 'NHS Choices' link above.

 

 

PATIENT PARTICIPATION GROUP

 

Would you like to give your opinion to us directly and help shape the future of the practice? If so, we are in the process of forming our new patient participation group. If you are interested, please contact us using the details on the left.

 

 

What have we changed?

 

You said...so we did!! Take a look at some of the changes we have already made as a result of your valuable comments by clicking on the poster links below!

 

Changes made to our website
These changes came as a result of your survey comments!
Website you said we did.docx
Microsoft Word document [29.2 KB]
Changes made after National Patient Survey
These changes have been made after your useful comments in the National Patient Survey.
Patient Survey you said we did.docx
Microsoft Word document [29.0 KB]

Contact us    

You can reach us on:

Tel: (0121) 203 5030

Fax: (0121) 554 9126

 

Alternatively, please use our contact form.

 

Drs. M. Saini and J. Saini

 

Soho Health Centre

247-251 Soho Road,

Handsworth,

Birmingham,

West Midlands

B21 9RY

 

 News

 

Need to talk to the doctor?

Telephone triage now available every day from 08.00 until 10.00.

 

Needs a doctor out of hours?

 

All our patients can now access appointments to see a doctor outside normal surgery hours at one of the following:

 

Monday to Friday 18:30 - 20:00

 

Aston Pride Health Cnetre

74 Victoria Road

Aston

Birmingham B6 5HA

 

Church Road Surgery

28 Church Road

Aston

Birmingham B6 5UP 

 

Weekend Service

Summerfield Group Practice

Summerfield Primary Care Centre

133 Heath Street

Birmingham

B18 7AL

 

Saturday between 09:00 - 13:00

Sunday 09:00 - 12:00 

 

Print Print | Sitemap
© Saini and Saini - Soho Medical Services, Website designed and maintained by Dr Jessy Saini