Patient Engagement Programme

 

 

In line with our vision, here at Dr Saini's Surgery, we are continually striving to ensure that the service you receive is the best one possible. There are many ways to have a say in the services this surgery and the NHS provide.  If you have a comment, a suggestion or a query you can:

 

  • Join our patient participation group
  • Leave comments via the NHS Choices Website 
  • Leave feedback using the Friends and Family Test
  • Contact Mike Finnegan, Practice Manager via the surgery number.
  • Complete one of the many monthly surveys we will be putting up here. Our Patient satisfaction questionnaire has also been translated into Czech and Punjabi by Dr J Saini and her team.

 

 

 

Shape our Website

Can we improve our website? Please let us have your thoughts by completing our 5 minute survey. Click the image above.

 

 

Patient Satisfaction

Let us know what you thought of our surgery by completing our short online questionnaire. Click the image above.

 

 

Patient Groups

Shape the future of the practice by joining our Patient Participation Group. Contact us for more details. Click the image above.

 

 

NHS Choices

Come and take a look at what other patient thinks and add your own comments about the surgery. Click the image above.

 

 

 

 

What have we changed?

 

You said...so we did!! Take a look at some of the changes we have already made as a result of your valuable comments by clicking on the poster links below!

 

Changes made to our website
These changes came as a result of your survey comments!
Website you said we did.docx
Microsoft Word document [29.2 KB]
These changes were made as a result of your helpful comments from the NPS.
Patient Survey you said we did (3).docx
Microsoft Word document [29.1 KB]

Contact us    

You can reach us on:

Tel: (0121) 203 5030

Fax: (0121) 554 9126

 

Alternatively, please use our contact form.

 

Drs. M. Saini and J. Saini

 

Soho Health Centre

247-251 Soho Road,

Handsworth,

Birmingham,

West Midlands

B21 9RY

 

 News

 

Need to talk to the doctor?

Telephone triage now available every day from 08.00 until 10.00.

 

Needs a doctor out of hours?

 

All our patients can now access appointments to see a doctor outside normal surgery hours at one of the following:

 

Monday to Friday 18:30 - 20:00

 

Aston Pride Health Cnetre

74 Victoria Road

Aston

Birmingham B6 5HA

 

Church Road Surgery

28 Church Road

Aston

Birmingham B6 5UP 

 

Weekend Service

Summerfield Group Practice

Summerfield Primary Care Centre

133 Heath Street

Birmingham

B18 7AL

 

Saturday between 09:00 - 13:00

Sunday 09:00 - 12:00 

 

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© Saini and Saini - Soho Medical Services, Website designed and maintained by Dr Jessy Saini