The Care Quality Commission (CQC)

 

The Care Quality Commission (CQC) is an executive non-departmental public body of the Department of Health. It was established in 2009 to regulate and inspect health and social care services in England.
What does this mean?
Amongst other clinical services, the CQC inspect general practices all over the United Kingdom. This surgery will be having an inspection shortly. There are five areas and questions which they look at during the inspection:
  • 1. Is it safe?
  • 2. is it responsive?
  • 3. Is it effective?
  • 4. Is it caring?
  • 5. Is it well led?
If you would like any information about what this involves and how you can be part of it, please contact our practice manager on the number to the left and we will be more than happy to let you know.
We currently have a patient feedback postbox at our reception whoch has been provided by the CQC. This is over and above the Friends and Family Tests that so many of you have kindly completed so please take a moment to pop down to the surgery to complete one of these so the inspectors can hear your thoughts about us!
Please also note that our Patient Participation group is still going strong so if you would like to be part of this, please contact us and we can give you further information.

Contact us    

You can reach us on:

Tel: (0121) 203 5030

Fax: (0121) 554 9126

 

Alternatively, please use our contact form.

 

Drs. M. Saini and J. Saini

 

Soho Health Centre

247-251 Soho Road,

Handsworth,

Birmingham,

West Midlands

B21 9RY

 

 News

 

Need to talk to the doctor?

Telephone triage now available every day from 08.00 until 10.00.

 

Needs a doctor out of hours?

 

All our patients can now access appointments to see a doctor outside normal surgery hours

 

Monday to Friday please call the following between 18:30 - 20:00

 

Broadway = 0121 250 6119

Stoney Lane = 07821355547

 

This service is also available weekends  

Saturday between 09:00 - 13:00

Sunday 10:00 - 13:00 

 

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